Please visit our easy online portal here to request a return or exchange and get your free pre-paid label.
1. Enter in your order number (e.g., AUS16309) & email listed on your order
2. Select the items you wish to return, the reason for return, and the condition it is in
3. If you would like to opt for an exchange, please select ‘Exchange’ under the ‘Reason’ dropdown and log your desired style for a swap in the comment box
4. Any items that have been logged as worn, faulty, or untagged will be evaluated by a member of our team before a pre-paid label is sent to your email
5. Once you confirm your return request, a pre-paid label will be sent directly to your email for printing.
6. Once your return is approved and the free shipping label is generated, please repack your item in the same mailing bag and attach the shipping label to the outside of the parcel. You can drop this off at your local post office here.
For any issues you have with our online portal, please contact our team at email@example.com.